Alan Gibson

Alan Gibson

Chewing through the 'net

© 2019

Google One blocks transnational families

Here’s one for the Unfortunate Error Message hall of fame.

I got this while trying to add my wife (who is not from the USA) to my Google One storage plan. Apparently Google never counted on family members living in different countries.

I see this as a rather embarassing example of Conway’s Law. Our family structure isn’t compatible with the structure of Google’s business, so no family plan for us.

Hey Google: things are complicated outside of Mountain View. Try putting a little more effort into covering us edge cases. Don’t make us pay for your convenience.